Exchange and Return Policy
At Faiqa Boutique, we want you to shop with confidence and satisfaction. If you are not fully satisfied with your purchase, we are here to assist you with returns and exchanges.
Exchange Policy
We offer exchanges within 7 days of receiving your order.
To be eligible for an exchange:
- The item must be unused and in original condition
- Original tags and packaging must be included
- Proof of purchase or order confirmation is required
Exchanges are subject to product availability.
Return Policy
Returns may be accepted for eligible items within 7 days of delivery.
Once the returned item is received and inspected, we will notify you regarding the approval of your return or refund request.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item.
We will work quickly to resolve the issue.
Non-Eligible Items
The following items may not qualify for return or exchange:
- Used or washed items
- Products without original packaging or tags
- Sale or discounted items (if applicable)
Exchange & Return Process
To request a return or exchange:
- Contact our customer support team
- Share your order details and reason for request
- Our team will guide you through the next steps
Shipping Costs
Customers may be responsible for return shipping charges unless the item received was damaged or incorrect.
Contact Us
For any questions regarding exchanges or returns, please contact us through our Contact Us page.
✨ Faiqa Boutique
Elegance in Every Style