Refund Policy
At Faiqa Boutique, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns & Exchanges
We offer returns and exchanges within 7 days of receiving your order.
To be eligible:
- Items must be unused and in original condition
- Products must include original packaging and tags (if applicable)
- Proof of purchase or order confirmation is required
Non-Returnable Items
The following items cannot be returned or exchanged:
- Used or damaged products
- Items without original packaging
- Sale or discounted items (if applicable)
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear pictures of the product.
We will do our best to resolve the issue quickly.
Refund Process
Once your return is approved and inspected, your refund or exchange will be processed accordingly.
Shipping charges may not be refundable depending on the situation.
Exchange Process
To request an exchange, please contact our customer support team through our Contact Us page or WhatsApp support.
Contact Us
For any questions regarding returns, refunds, or exchanges, please feel free to contact us anytime.
✨ Faiqa Boutique
Elegance in Every Style